Refund policy
Returns Policy
Please always check your order upon receipt and contact us immediately if the item is faulty or damaged, or if you have received the wrong item. We will do everything we can to resolve the issue as quickly as possible.
You have 14 days to return items. If more than 14 days have passed since your purchase, we cannot offer you a refund.
Only unused items that are in the same condition as when you received them are eligible for return. The item must also be returned in its original packaging. To process your return, we require a receipt or proof of purchase.
Some items cannot be returned. This applies, for example, to perishable items such as horse feed.
To initiate a return, please contact info@globalmedics.be.
If your return is accepted, a return label will be sent to you with further instructions. Items returned to us without first requesting a return will not be accepted.
Refund Policy
Once we have received and inspected the returned items, we will send you a confirmation of receipt by email. We will also let you know whether we have approved or declined your refund.
If we approve your refund, it will be processed and automatically credited to your credit card or original payment method within a certain number of days.
You are responsible for the postage costs of returning the item. Postage costs are non-refundable. When you receive a refund, the postage costs will be deducted from your refund.
